¿Cómo solucionar el problema si la clave del producto no es válida?
Este mensaje de error se muestra en las suites de office cuando la clave de producto oficial de Microsoft tiene dificultad con los servidores de activación, por ejemplo “bloqueada por mal uso o ha sido inactivada“.
Para solucionar la falla debe contactarnos y responder desde el correo donde recibió la licencia junto con la imagen o captura de pantalla del mensaje de error.
Con está información el equipo de DBAS podrá hacer una revisión y comprobación con soporte de Microsoft y emitir una renovación o en su defecto reactivación del serial.

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